PROCESSING & SHIPPING

After placing your order, it will be processed and shipped within 1–2 business days.
Orders are not shipped or delivered on weekends or public holidays observed in Spain.
Once your order and payment are verified, we will begin preparing your items for dispatch.

 

SHIPPING COSTS

Spain: 5 € 

Europe:

Zone A: 12 € – Germany, France, Monaco, Portugal

Zone B: 15 € - Austria, Belgium, Italy, Luxembourg, Netherlands, United Kingdom, San Marino, Vatican

Zone C: 18 € - Denmark, Slovakia, Slovenia, Liechtenstein, Poland, Czech Republic, Switzerland

Zone D: 25 € - Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Romania, Serbia, Sweden

Zone E: 30 € - Cyprus, Malta, Turkey

Rest of the world:

USA: 25 €

Australia: 50 €

South Africa: 50 €

 

DELIVERY TIMES

Delivery times are calculated from the date your order is confirmed by Dahlia.
While we aim to meet the estimated schedule, delays may occur due to unforeseen circumstances.

 

CUSTOMS & TAXES

For orders shipped outside the EU, additional taxes, customs duties, or import fees may apply in accordance with local regulations. These charges are the responsibility of the customer and must be paid directly to the relevant authorities upon delivery. We recommend consulting your local customs office before completing your purchase.

 

RETURNS

To return an item, please follow these steps within 14 calendar days of receiving your order:

 

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  Visit the returns portal: returns.itsrever.com/dahlia

  Enter your order number and the email used for your purchase

  Follow the steps, indicate the reason, and select your preferred refund method

  The return fee will appear in the summary and will be deducted from your refund - no upfront payment required

  
  

Upon approval and receipt of the garment, the refund will be issued via the original payment method within a maximum of 14 calendar days.

 

Important note: Return shipping costs are the customer's responsibility unless the item is defective, in which case Dahlia will cover the return costs. Items that have been worn, stained, or damaged by the customer cannot be accepted for return.